Privacy Policy
Introduction
wink.shool ("we" or "us") is committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our platform, applications, and services (collectively, "wink.shool"). By using wink.shool, you agree to the terms and conditions of this Privacy Policy.
Information We Collect
Personal Information
When you create an account or interact with wink.shool, we may collect personal information such as your name, email address, profile picture, and any other information you choose to provide.
Usage Information
We may collect information about your use of wink.shool, including your interactions with AI mentors, chat history, prompts created, community mentor profiles viewed, and voice mode interactions.
Voice Data
We may collect information from the microphone to provide the best user experience.
How We Use Your Information
To Provide and Improve wink.shool
We use the information collected to provide and personalize wink.shool services, improve user experience, develop new features, and analyze usage patterns.
To Communicate with You
We may use your email address to send you important updates, notifications, and promotional materials related to wink.shool. You can opt out of receiving promotional emails at any time.
To Ensure Security
We may use your information to monitor and prevent fraud, unauthorized access, and other illegal activities on wink.shool.
Information Sharing
Third-Party Service Providers
We may share your information with trusted third-party service providers who assist us in operating our platform and delivering our services. These providers include:
Cloud infrastructure providers (e.g., Amazon Web Services, Microsoft Azure, Google Cloud Platform, Oracle Cloud Infrastructure) that host and process data on our behalf.
AI and large language model (LLM) providers (e.g., OpenAI, Anthropic, Google, Meta, Mistral, and others) that power AI features within our platform.
Analytics and monitoring providers that help us improve platform performance and reliability.
These providers are contractually obligated to use your information only as necessary to provide services to us and in accordance with applicable data protection laws. For on-premise deployments, data processing occurs entirely within your own infrastructure, and no data is shared with external providers unless explicitly configured by your organization.
Legal Compliance
We may disclose your information if required by law or in response to valid legal requests, such as court orders or subpoenas.
AI Processing and Data Handling
wink.shool uses artificial intelligence, including large language models (LLMs), to provide its core features. When you interact with AI-powered features, your inputs may be processed by third-party AI providers to generate responses. We do not use your data to train third-party AI models unless you explicitly opt in.
For cloud-hosted deployments, AI processing may occur on infrastructure operated by our cloud and AI partners. For on-premise deployments, AI processing can be configured to run entirely within your organization's infrastructure using self-hosted models.
Your organization's administrator controls which AI models and infrastructure providers are used in your deployment.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include encryption in transit and at rest, access controls, and regular security audits.
Our third-party infrastructure and AI providers maintain their own security certifications and compliance standards (such as SOC 2, ISO 27001, and GDPR compliance). However, please be aware that no method of transmission over the internet or electronic storage is completely secure.
Children's Privacy
wink.shool serves users of all ages, including K-12 students. When minors use wink.shool through an institution, we rely on the institution to obtain any required parental or guardian consent. Our platform supports FERPA and COPPA compliance, and organizations can configure age-appropriate content moderation and data handling policies for their deployment.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on wink.shool. Your continued use of wink.shool after the posting of the updated Privacy Policy constitutes your acceptance of the changes.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at partner@wink.shool.
wink.shool ("we" or "us") is committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our platform, applications, and services (collectively, "wink.shool"). By using wink.shool, you agree to the terms and conditions of this Privacy Policy.
Information We Collect
Personal Information
When you create an account or interact with wink.shool, we may collect personal information such as your name, email address, profile picture, and any other information you choose to provide.
Usage Information
We may collect information about your use of wink.shool, including your interactions with AI mentors, chat history, prompts created, community mentor profiles viewed, and voice mode interactions.
Voice Data
We may collect information from the microphone to provide the best user experience.
How We Use Your Information
To Provide and Improve wink.shool
We use the information collected to provide and personalize wink.shool services, improve user experience, develop new features, and analyze usage patterns.
To Communicate with You
We may use your email address to send you important updates, notifications, and promotional materials related to wink.shool. You can opt out of receiving promotional emails at any time.
To Ensure Security
We may use your information to monitor and prevent fraud, unauthorized access, and other illegal activities on wink.shool.
Information Sharing
Third-Party Service Providers
We may share your information with trusted third-party service providers who assist us in operating our platform and delivering our services. These providers include:
Cloud infrastructure providers (e.g., Amazon Web Services, Microsoft Azure, Google Cloud Platform, Oracle Cloud Infrastructure) that host and process data on our behalf.
AI and large language model (LLM) providers (e.g., OpenAI, Anthropic, Google, Meta, Mistral, and others) that power AI features within our platform.
Analytics and monitoring providers that help us improve platform performance and reliability.
These providers are contractually obligated to use your information only as necessary to provide services to us and in accordance with applicable data protection laws. For on-premise deployments, data processing occurs entirely within your own infrastructure, and no data is shared with external providers unless explicitly configured by your organization.
Legal Compliance
We may disclose your information if required by law or in response to valid legal requests, such as court orders or subpoenas.
AI Processing and Data Handling
wink.shool uses artificial intelligence, including large language models (LLMs), to provide its core features. When you interact with AI-powered features, your inputs may be processed by third-party AI providers to generate responses. We do not use your data to train third-party AI models unless you explicitly opt in.
For cloud-hosted deployments, AI processing may occur on infrastructure operated by our cloud and AI partners. For on-premise deployments, AI processing can be configured to run entirely within your organization's infrastructure using self-hosted models.
Your organization's administrator controls which AI models and infrastructure providers are used in your deployment.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include encryption in transit and at rest, access controls, and regular security audits.
Our third-party infrastructure and AI providers maintain their own security certifications and compliance standards (such as SOC 2, ISO 27001, and GDPR compliance). However, please be aware that no method of transmission over the internet or electronic storage is completely secure.
Children's Privacy
wink.shool serves users of all ages, including K-12 students. When minors use wink.shool through an institution, we rely on the institution to obtain any required parental or guardian consent. Our platform supports FERPA and COPPA compliance, and organizations can configure age-appropriate content moderation and data handling policies for their deployment.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on wink.shool. Your continued use of wink.shool after the posting of the updated Privacy Policy constitutes your acceptance of the changes.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at partner@wink.shool.